Hospitality Technology Strategist

2 weeks ago

Atlanta, Georgia, United States Cognizant Full time
Job Title: Hospitality Technology Strategist

Cognizant engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world.

Job Summary

The role is encouraged to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/standard methodologies to improve our current services and technologies.

Key Responsibilities
  • Design and oversee the implementation of technology systems and solutions within a hospitality store environment.
  • Ensure that all technology aspects align with business goals, enhance customer experience, and streamline operations.
  • Develop and execute technology strategies for restaurants, including hardware, software, and network solutions.
  • Design and architect technology systems that support POS (Point of Service) inventory management, kitchen management, guest services, and third-party partners.
  • Ensure seamless integration of various technology systems and platforms.
  • Evaluate, select, and manage technology vendors and third-party solutions.
  • Oversee troubleshooting and resolution of technology issues.
  • Ensure that all technology solutions comply with industry standards and regulations.
  • Stay up-to-date with emerging technologies and recommend innovative solutions to improve store operations.
  • Work closely with store management, IT teams, and other stakeholders to align technology solutions with business objectives.
Requirements
  • Technical proficiency in system design and architecture.
  • Experience with project management and vendor relations.
  • Knowledge of Hospitality industry standards and compliance requirements.
  • Familiarity with cloud services, SaaS, and current full-stack languages such as Python and JavaScript.
  • Bachelor's degree in computer science, Information Technology, or related field (master's preferred).
  • Proven experience in technology architecture and implementation within the hospitality sector.
  • Strong understanding of POS systems, inventory management, kitchen management, and guest service technologies.
  • Ability to manage multiple projects and priorities.
Benefits

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

Long-term/Short-term Disability

Employee Stock Purchase Plan

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