Service Porter Part Time- Audi Nashville

1 month ago


Brentwood, Tennessee, United States Sonic Automotive Full time
Service Greeter/Porter Job Description

The Service Greeter/Porter is a vital member of our team at Audi Nashville, responsible for ensuring smooth and efficient traffic flow through the facility. This role involves greeting customers, directing them to the appropriate person or location, and maintaining an orderly service parking area.

Duties and Responsibilities:
  • Greets customers with a friendly and professional attitude, answering their questions and directing them to the correct location.
  • Determines if customers have an appointment, recording their name, VIN, tag number, mileage, and existing vehicle damage.
  • Controls service traffic flow, parking, and assists with loaner vehicles as needed.
  • Drives safely and reports any lot damage immediately.
  • Retrieves customer vehicles at the cashier for pick-up, waits for the customer, and thanks them for their business.
  • Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
  • Delivers keys and repair order hard copies to the Service Advisor immediately after parking a vehicle in the service parking lot.
  • Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
  • Drives vehicles to and from service lanes, service stalls, and parking lots as needed.
  • Makes key tags for vehicles.
  • Maintains a professional appearance.
  • Performs other duties as assigned.
  • Must follow all company safety policies and procedures and immediately report any accidents to a manager or supervisor.
Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform duties and responsibilities in a safe manner.
  • All applicants must be able to demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver's license.


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