Automotive Service Coordinator
1 month ago
Lexus of Cool Springs is seeking a highly organized and detail-oriented Automotive Service Dispatcher to join our team.
Responsibilities:
- Implement and maintain an effective dispatch schedule to ensure maximum productivity among technicians.
- Prioritize and control all comebacks to guarantee proper and prompt attention.
- Ensure accurate repair order documentation, including complaint, cause, and correction noted on every repair order with punch time for each operation.
- Maintain an organized and up-to-date repair log.
- Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate Service Advisor and/or customer.
- Maintain a professional appearance for self and subordinates in accordance with company policy.
Requirements:
- Ability to quickly acquire in-depth Lexus parts knowledge.
- Well-organized, systematic, and precise in carrying out job duties.
- Effective communication with technicians, advisors, and customers.
- Results-driven, highly energized, and customer service oriented.
- Ability to support a Service team to top-level performance and create a world-class customer experience.
Applicants must be at least 19 years old, have a clean driving record, and pass a background check and drug screen.
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Automotive Service Coordinator
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