Visitor Service Coordinator

7 days ago


Corona, New York, United States New York Hall of Science Full time

Are you passionate about science education and delivering exceptional customer experiences? The New York Hall of Science is seeking a skilled and enthusiastic individual to join our team as a Visitor Experience Associate.

Job Description:

In this exciting role, you will be responsible for creating a memorable experience for visitors, providing excellent customer service, and supporting the operation of visitor-facing programs and events. Your creativity, energy, and passion for science will make you an invaluable addition to our team.

Key Responsibilities:

  • Develop and implement engaging activities and promotions to attract visitors and increase engagement.
  • Process sales and donations, maintaining accurate records and reports.
  • Provide exceptional customer service, responding to visitor inquiries and resolving any issues promptly.
  • Serve as an ambassador for the museum, promoting its mission and values to the public.
  • Support the operation of all visitor-facing programs and events, including birthday parties and group admissions.

About You:

  • High school diploma or equivalent required; some college or relevant experience preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse audiences.
  • Experience working in a customer-facing role, preferably in a museum or related field.
  • Basic knowledge of computer systems and software, including point-of-sale systems and email platforms.

What We Offer:

  • A competitive hourly rate: $20-$24 per hour (estimated annual salary: $41,600 - $50,240)
  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays
  • A 21-hour per week maximum schedule, with flexible scheduling options available

How to Apply:

Interested candidates should submit their resume and cover letter online via NYSCI's Online Careers Center. Applications will be reviewed on a rolling basis until the position is filled.



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