ServiceNow Business Analyst Position

9 hours ago


Alexandria, Virginia, United States Radyant Inc Full time
ServiceNow Business Analyst Job Description

Radyant Inc is seeking a skilled ServiceNow Business Analyst to join our team.

Key Responsibilities:

  • Analyze business processes to identify inefficiencies and opportunities for improvement.
  • Document detailed requirements and specifications for ServiceNow implementations.
  • Collaborate with stakeholders to understand their needs and translate them into technical requirements.
  • Design and configure ServiceNow instances to meet business requirements.
  • Develop and maintain ServiceNow custom applications and scripts.
  • Integrate ServiceNow with other systems using APIs.
  • Plan and execute data migration activities between ServiceNow and other systems.
  • Develop and execute test cases to validate ServiceNow implementations.
  • Provide training and support to end-users on ServiceNow applications.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 3+ years of experience as a ServiceNow Business Analyst.
  • Strong understanding of ServiceNow architecture and configuration.
  • Proven experience in API development and integration.
  • Proficiency in scripting languages (e.g., JavaScript, Python).
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.

Preferred Qualifications:

  • Certification in ServiceNow (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer).
  • Experience with ServiceNow ITSM, HRSD, or ITOM modules.
  • Familiarity with Agile development methodologies.


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