Healthcare Customer Service Representative
4 weeks ago
Job Summary
NTT DATA is seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide quality customer service to clients via telephone, email, and written format.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to resolve customer complaints and issues.
- Document customer feedback and complaints.
- Meet productivity and quality standards.
Requirements
- Minimum of 2 years telephonic healthcare customer service experience in a call center environment.
- Ability to maintain accuracy and production standards.
- Proficiency in Microsoft Excel, Outlook, and Microsoft Word.
- Sharp organizational skills with the ability to manage various projects simultaneously.
- Multi-systems/multi-monitors technical skills.
About NTT DATA
NTT DATA is a recognized leader in IT and business services, including cloud, data, and applications. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.
We are committed to our clients' long-term success and are an equal opportunity employer. We consider all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
-
Healthcare Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Sagility LLC Full timeSagility, a global leader in business process management, is dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.As a Remote Customer Service Representative, you will provide the essential human touch that sets our service apart....
-
Healthcare Customer Service Representative
1 month ago
Phoenix, Arizona, United States NTT DATA Full timeJob SummaryNTT DATA is seeking a skilled Healthcare Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to healthcare providers and patients. Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Provide...
-
Healthcare Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Della Infotech Full timeJob SummaryWe are seeking a skilled Healthcare Customer Service Representative to join our team at Della Infotech. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities• Handle customer inquiries and...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States MAXIMUS Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will provide exceptional customer care to vulnerable communities in America who need to navigate complex healthcare plans.Our comprehensive training program will equip you with the knowledge and skills necessary to...
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States TEKsystems Full timeHealthcare Customer Service Representative OpportunityWe are seeking a skilled and compassionate Customer Service Representative to join our team at our Tempe location. As a Healthcare Customer Service Representative, you will be responsible for handling inbound calls and messages from patients and their care partners, providing exceptional support and...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Helios Commercial Service Partners Full timeJob Title: Customer Service RepresentativeAbout the Job:Helios Commercial Service Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling service requests, and providing exceptional customer service.Responsibilities:• Answering...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Cpsi Full timeCustomer Service Representative OpportunityTruBridge, a leading software company in the healthcare field, is seeking a Customer Service Representative to join our team. This role is responsible for assisting patients with questions regarding medical statements and processing payments through incoming and outgoing calls while maintaining a professional level...
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States A1 Garage Door Service, LLC Full timeRequirements:As a Customer Care Representative at A1 Garage Door Service, LLC, you will be responsible for providing exceptional customer service and support. Key requirements include previous call center experience, proven sales and customer support skills, and strong written and verbal communication skills. Additionally, you should have experience in...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States NTT DATA Full timeJob Title: Senior Customer Service Representative (Temporary 4 months)About the Role:NTT DATA Services is seeking a Senior Customer Service Representative to join our team for a 4-month or longer temporary assignment. The ideal candidate will have 1+ year of customer service experience, interacting with others, and a strong understanding of MS Office and...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Maximus Services, LLC Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Maximus Services, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer care to our clients in the healthcare industry.Key ResponsibilitiesProvide customer service for basic and routine inquiries and problems via multiple...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States FastSigns Full timeCustomer Service Representative Opportunity at FastSignsWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FastSigns. As a Customer Service Representative, you will be responsible for processing customer projects from start to finish, providing exceptional customer service, and ensuring timely delivery of...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Ajilon Full timeAjilon is seeking a Customer Service Representative to join their team. Key responsibilities include:Key Responsibilities:Answer incoming calls in a friendly and professional manner.Assist patients and physicians with questions and inquiries.Communicate with patients and take detailed notes from conversations.Schedule appointments for multiple departments...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States RemX Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at RemX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States ICONMA Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at ICONMA. In this role, you will be responsible for providing exceptional customer service to patients, healthcare professionals, and insurance carriers.Key ResponsibilitiesVerify insurance coverage for potential new clients and re-verify coverage...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a CSR, you'll be the first point of contact for our customers, providing a fun and exciting environment while taking orders.Key Responsibilities:Provide exceptional customer service and ensure a positive experience...
-
Medical Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States LHH Recruitment Solutions Full timeMedical Customer Service RepresentativeAt LHH Recruitment Solutions, we are seeking a skilled Medical Customer Service Representative to join our team. As a Medical Customer Service Representative, you will be the first point of contact for patients and their families, providing exceptional customer service and addressing their inquiries and concerns in a...
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States Serenity Healthcare Full timeAbout the RoleWe are seeking a skilled and compassionate Receptionist to join our team at Serenity Healthcare. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Update and verify client information to ensure accurate records.Build rapport with clients,...
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States Moon Moments Ltd Full timeDynamic Customer Service RepresentativeLocation: On-site, Phoenix, AZCompensation: Weekly PayWe're seeking a passionate and driven Customer Service Representative to join our client's team in Phoenix. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, driving sales growth, and exceeding targets.On-Site Role:...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Adir International LLC Full timeCustomer Service Representative Job SummaryAdir International LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for engaging customers with a positive attitude, providing exceptional customer service, and achieving sales goals.Key...
-
Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States Perun HR Full timeAbout the JobPerun HR is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, insurance agents, and auto glass shops.Key Responsibilities:Answer incoming phone calls and respond to customer inquiries in a...