Warehouse and Customer Experience Specialist

3 days ago


Beloit, Wisconsin, United States U-Haul Full time

The estimated salary for this role is $38,000-$48,000 per year.

Job Title: Warehouse and Customer Experience Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Warehouse and Customer Experience Specialist. In this role, you will be responsible for supporting the site manager with facility operations, answering phone inquiries from customers, and preparing rental contracts.

  • Support the site manager with facility operations.
  • Answer phone inquiries from active and prospective customers.
  • Show storage units, explain the terms of rental agreements, and prepare rental contracts.
About the Role

You will be working in a dynamic and fast-paced warehouse environment, where you will be responsible for:

  • Assisting customers with their storage needs.
  • Preparing rental contracts and explaining the terms of rental agreements.
  • Providing excellent customer service and ensuring customer satisfaction.
Requirements

To be successful in this role, you will need:

  • A driver's license and a clean driving record.
  • Excellent communication skills.
  • Availability to work on weekends and holidays.
What We Offer

We offer a range of benefits to our employees, including:

  • Career stability and opportunities for advancement.
  • Mindset App Reimbursement and Gym Reimbursement Program.
  • Health insurance and prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance and MetLaw Legal program.
Work Environment

This role involves working in a fast-paced warehouse environment, which requires moderate risks or discomforts. You may be required to wear protective clothing or gear.

Physical Demands

This role requires some physical exertion, including long periods of standing and lifting up to 50 pounds assisted or unassisted.



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