Customer Service Representative
6 days ago
{"title": "Customer Service Representative", "description": "At IAA, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in our branches and service centers, providing outstanding support to our customers through various communication channels.
Your key responsibilities will include:
* Providing customer support services via phone, email, and in-person interactions
* Processing orders and assignments, and entering data into our internal systems
* Referencing pricing and delivery information
* Responding to customer inquiries and requests
* Setting up new and maintaining existing records
* Performing word processing tasks, filing, and related clerical duties
* Preparing paperwork for auction day and securing necessary approvals
To succeed in this role, you'll need:
* Excellent communication skills
* A positive attitude and willingness to assist your peers
* Digital literacy and time management skills
* Strong interpersonal skills and a professional appearance
* Ability to work independently and as part of a team
In return, we offer a comprehensive benefits package, including health insurance, 401K, and paid time off.
Join us at IAA, where we're dedicated to delivering exceptional customer experiences and driving business growth.
About IAA Holdings, LLC:
IAA Holdings, LLC is a trusted global marketplace for commercial assets and vehicles. We leverage leading-edge technology and focus on innovation to facilitate the marketing and sale of total-loss, damaged, and low-value vehicles. Our platform serves a global buyer base and a full spectrum of sellers, including insurers, dealerships, and fleet lease and rental car companies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Note: The contractor will not discharge or discriminate against employees or applicants based on pay inquiries or discussions.
", "lang_code": "en"}
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