Retail Store Operations Manager

4 days ago


Kaneohe, Hawaii, United States Bishop & Company, Inc. Full time
Job Overview

Assist the Retail Store Manager in overseeing and coordinating the activities of employees and managing the day-to-day operations of a retail store. Key responsibilities include meeting sales quotas and goals by performing various duties.

Key Responsibilities
  • Work with the Store Manager to assign tasks to employees, schedule breaks, and manage work hours and vacations.
  • Train, coach, and supervise employees on store policies, department procedures, and job duties.
  • Order merchandise, supplies, and equipment, and communicate with facility staff.
  • Record merchandise deliveries, compare records with orders, and report discrepancies to control costs and maintain accurate inventory levels.
  • Inspect merchandise to ensure quality, correct pricing, and proper display.
  • Recommend additions or deletions of merchandise to be sold in the department.
  • Prepare sales and inventory reports, ensuring accuracy and timely bank deposits.
  • Address customer complaints, handle returned merchandise, and resolve issues to maintain good public relations.
  • Assist sales staff in completing difficult sales and situations, and promote and sell merchandise.
  • Ensure the store is well-organized, clean, and fully stocked, with proper merchandise display and adjustments as needed.
  • Meet retail quotas and goals through effective management of day-to-day operations.
  • Communicate regularly with the Store Manager, Sales Leads, Production Supervisor, and Director of Operations/Retail, and report any suspicious activity.
Requirements
  • One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education and experience.
Benefits

Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and a matching 401k plan for those who qualify.

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates, and our client services are 100% guaranteed.



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