Customer Experience Manager

6 days ago


Chelmsford, Massachusetts, United States TGS Global Full time
Job Overview: Customer Experience Manager

In this role, you will be responsible for creating an exceptional customer experience at our dispensaries. This includes guiding patients through the sales process, addressing customer concerns, and maintaining a clean and welcoming store environment.

Responsibilities:
• Guide patients through the sales process, recommending products based on their needs and preferences
• Address customer concerns and resolve issues promptly
• Maintain a clean and welcoming store environment, adhering to company standards
• Collaborate with colleagues to achieve sales goals and improve customer satisfaction

Requirements:
• Must be at least 21 years of age
• 2 years of retail experience required
• Excellent communication and interpersonal skills

Estimated Salary: $50,000 - $70,000 per year (depending on location and experience)

Columbia Care values its employees and offers competitive salaries, comprehensive benefits, and ongoing training opportunities.

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