Business Service Specialist

3 weeks ago

Northridge, California, United States Goodwill Southern California Full time
Job Summary

Goodwill Southern California is seeking a highly motivated and organized Business Service Specialist to join our team. As a Business Service Specialist, you will be responsible for providing a wide range of services to businesses and job seekers, including outreach, recruitment, screening, assessments, workshops, job development, and training assistance.

Key Responsibilities
  • Conduct employer outreach and marketing of Goodwill's business services using multiple methods, including phone contact, email, written correspondence, and face-to-face presentations.
  • Develop job leads and job orders to meet the needs of job seekers and employers.
  • Provide quality recruitment services, including pre-screening of applicants, targeted recruitment, hosted job fairs, job postings, job matching, and interviewing assistance.
  • Achieve individual placement, hourly wage, and retention goals.
  • Conduct business and customer satisfaction surveys, taking an active role in the development and implementation of strategies for continuous quality improvement.
  • Assess participants, create individualized plans, and conduct job readiness workshops that prepare job seekers for real-life business needs and expectations.
  • Maintain detailed case records according to funder and/or company requirements.
Requirements
  • 2+ years of sales-related experience preferred.
  • 2+ years of case management experience in a non-profit setting preferred.
  • Bachelor's degree preferred.
  • Non-profit experience preferred.
  • Experience in recruitment or staffing industry, highly desired.
  • Excellent interpersonal communication skills; possess abilities to work with all levels of employees and diverse populations.
  • Strong organization and multitasking skills.
  • Ability to speak another language and understand another culture if required by the program or local community, highly desired.
What We Offer
  • Competitive hourly rate of $26.00.
  • Opportunity to work with a leading non-profit organization in Southern California.
  • Chance to make a meaningful difference in the lives of job seekers and employers.

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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