Service Excellence Representative

4 days ago


Columbus, Ohio, United States Russell Tobin Full time
Service Excellence Position in Financial Services

Russell Tobin is hiring a skilled Service Excellence Representative to deliver exceptional customer experiences in Columbus, OH.

This 6-month contract opportunity offers a salary range of approximately $48,000 per annum, dependent on experience.

The ideal candidate will be highly organized, possess excellent problem-solving skills, and be able to adapt quickly to changing priorities.

Key Accountabilities
  • Deliver first-class customer service by responding to client inquiries, resolving issues, and escalating complex cases when necessary.
  • Develop and maintain a deep understanding of Russell Tobin's products and services, including Cash Management solutions and mobile app capabilities.
  • Work collaboratively with colleagues to achieve shared goals and contribute to a positive team environment.


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