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Assistant Store Manager

2 months ago

Pittsburgh, Pennsylvania, United States Kindthread Full time

About Kindthread

Kindthread is a retail company that specializes in providing professional essentials to medical professionals. We are committed to delivering exceptional customer service and creating a positive shopping experience for our customers.

Job Summary

We are seeking an experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will be responsible for assisting the store manager in achieving sales targets, training and coaching staff, and implementing operational activities.

Key Responsibilities

  • Customer Service
    • Model excellent customer service skills to ensure a positive shopping experience for our customers.
    • Assist customers in finding the best products to meet their needs.
  • Store Operations
    • Assist the store manager in achieving sales targets and performance targets.
    • Train and coach staff to ensure they have the necessary skills to provide excellent customer service.
    • Implement operational activities, such as merchandising and inventory management.
  • Loss Prevention
    • Manage loss prevention techniques to minimize losses.
    • Ensure all cash management duties are followed.
  • Team Management
    • Assist the store manager in managing the store team.
    • Coach and develop staff to ensure they have the necessary skills to succeed in their roles.

Requirements

  • Experience
    • At least 1-3 years of retail experience.
    • Experience in a supervisory capacity.
  • Education
    • A high school diploma or G.E.D. is essential.
    • Some formal education is preferred.
  • Skills
    • Excellent customer service skills.
    • Ability to run a cash register.
    • Commitment to a flexible schedule.
    • Ability to communicate clearly.
    • Time management skills with the ability to prioritize tasks.
    • Math competency to calculate discounts, proportions, and percentages.
    • Technical ability to use Point of Sale software, credit card terminals.
    • Basic computer skills.

Physical Demands

The physical demands listed are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: constantly standing and walking; constantly reaching, pushing, pulling, grasping; frequently stooping, kneeling, crouching; frequently lifting up to 20 pounds and occasionally lifting up to 50 pounds; occasionally climbing and descending ladders and step stools; hearing with or without correction to understand verbal communication; visual acuity to perform any activity where the seeing job is at or within arm's reach; constant communication to exchange accurate information, must be able to work in stressful situations.