Store Operations Manager
4 weeks ago
Job Summary:
The Shift Lead is responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a clean and organized store environment.
Key Responsibilities:- Customer Experience:
- Engage with customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Operations:
- Responsible for holding store keys to open and close the store without management as necessary.
- Assist with and coach other team members to work with warehouse and vendor ordering process.
- Responsible for registering all related sales on assigned cash register.
- Inventory Management:
- Maintain accurate inventory counts and ensure the accuracy of on-hand quantities.
- Assist with ensuring the Outdate program is followed with team members.
- Store Maintenance:
- Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
- Request store or system repairs as required in manager absence.
- Pharmacy Support:
- Assist at the Pharmacy out window as requested.
- Compliance:
- Ensure compliance with state and local laws regarding regulated products.
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
- Prefer the knowledge of store inventory control.
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