Store Operations Manager

4 days ago


Pittsburgh, Pennsylvania, United States Walgreens Full time
Job Description

Job Summary:

The Shift Lead is responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Experience:
    • Engage with customers and patients by greeting them and offering assistance with products and services.
    • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Operations:
    • Responsible for holding store keys to open and close the store without management as necessary.
    • Assist with and coach other team members to work with warehouse and vendor ordering process.
    • Responsible for registering all related sales on assigned cash register.
  • Inventory Management:
    • Maintain accurate inventory counts and ensure the accuracy of on-hand quantities.
    • Assist with ensuring the Outdate program is followed with team members.
  • Store Maintenance:
    • Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
    • Request store or system repairs as required in manager absence.
  • Pharmacy Support:
    • Assist at the Pharmacy out window as requested.
  • Compliance:
    • Ensure compliance with state and local laws regarding regulated products.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Prefer the knowledge of store inventory control.

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