Billing Coordinator

2 weeks ago

Albuquerque, New Mexico, United States Parnall Law Firm Full time
Job Overview

Parnall Law Firm, recognized as New Mexico's premier Personal Injury law firm, is in search of a skilled Billing Coordinator to enhance our dedicated team. Our firm prides itself on an outstanding company culture and a strong commitment to client service, which has consistently placed us among the top workplaces in New Mexico.

Location: Albuquerque, NM (in office)

Employment Type: Full-Time

Benefits Include:

  • Health, dental, and vision insurance
  • Life and long-term disability insurance
  • 401(k) retirement plan
  • Paid time off and select holidays
  • Opportunities for community engagement
  • A supportive and enriching environment that encourages personal and professional growth
  • In-office health bar
  • Annual company goal trip

Mission Statement:

The primary responsibility of the billing coordinator is to ensure that all providers submit their invoices to health insurance or automobile (MedPay) insurance promptly. This role also guarantees that the appropriate insurance carriers process provider invoices in a timely manner, maximizing client recovery. Additionally, the billing coordinator will verify all provider balances efficiently to facilitate the swift distribution of settlement funds to clients upon receipt.

Key Responsibilities:

  • Participate in weekly firm-wide meetings every Monday morning.
  • Engage in daily team briefings from Tuesday to Friday.
  • Attend biweekly meetings with the Team Lead to review individual and team metrics, prepared with relevant data.
  • Open all subrogation claims within 14 days of signed agreements.
  • Submit MedPay and Health Insurance information to all treating providers within 30 days of retention.
  • Update treating providers with MedPay and Health Insurance information within 15 days of receiving new provider details.
  • Request final health insurance and MedPay ledgers within 7 days after a client completes treatment.
  • Verify all outstanding medical balances within 7 days when a case enters negotiations.
  • Confirm any outstanding medical balances within 5 days post-settlement.
  • Obtain final health insurance and MedPay ledgers within 3 days of case settlement.
  • Maintain a biweekly activity level of 1000 or more in SmartAdvocate.
  • Ensure overdue tasks do not exceed 60.

Essential Duties:

  • Follow up with all providers after supplying MedPay and health insurance information to ensure accurate billing submissions.
  • Maintain precise records of all invoices, payments, adjustments, and outstanding balances to aid in negotiating discounts.
  • Complete all required checklist items promptly.
  • Coordinate benefits with available insurance, including but not limited to MedPay, Health Insurance, Medicaid, Medicare, and other federal and state programs.
  • Open claims and submit necessary documentation for Medicare and Medicaid benefits.
  • Dispute unrelated claims as necessary.
  • Manage the client's Medicare portal.
  • Respond to incoming calls through the First Call Group.
  • Monitor dashboard metrics and KPIs, striving to maintain optimal performance.
  • Adhere to all firm policies and procedures.

Required Competencies:

  • Exceptional verbal and written communication skills.
  • Strong advocacy for clients against aggressive insurance representatives or medical providers.
  • Confidence and motivation to exceed expectations.
  • Professional appearance and demeanor.
  • Willingness to learn, develop, and inspire team members.
  • Ability to work collaboratively within a team.
  • Adaptability in a dynamic work environment.

Qualifications:

  • High School diploma or equivalent.
  • Preferred: 1 year of experience in legal, medical billing, or financial roles.

Company Overview:

Parnall Law Firm, the largest personal injury law firm in Albuquerque, NM, is dedicated to providing exceptional advocacy for our injured clients while fostering a positive company culture for our valued employees. Discover why we have been recognized multiple times as one of Albuquerque's best places to work.

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