Longines Sales Associate
4 weeks ago
As a Sales Associate with Longines, you will be responsible for delivering exceptional customer service, generating sales, and safeguarding company assets. You will be expected to help drive client outreach initiatives, build brand awareness, and assist in daily store operations. All positions support and assist management in achieving customer service and sales goals.
Key Responsibilities
- Provide a unique and personalized experience to all clients, introducing them to the Longines brand.
- Support Store Sales Goals by assisting in the sales process and maintaining a high level of customer satisfaction.
- Assist in clienteling efforts by capturing essential data and communicating customer requests to management.
- Process and replenish merchandise, monitor counter stock, and ensure all presentations are properly documented for customer outreach.
- Actively participate in merchandising projects, including daily stock maintenance, display changeovers, and product transfers.
- Support providing superior after-sale service to all clients, ensuring the Thank You program is executed to perfection.
- High School Diploma and/or equivalent required.
- Strong luxury retail jewelry and/or timepiece experience preferred.
- 3-5 years of sales experience in a specialty luxury retail environment.
- Driven to deliver superior service by exceeding customer expectations.
- Able to work well as a team player in a fast-paced environment.
- Excellent verbal and interpersonal skills.
- Self-starter with good judgment and ability to work well with all levels of internal management and staff.
- Clientele building skills and basic computer literacy required.
- Flexible to retail working hours, including weekends and holidays.
- Excellent health, dental, and vision insurance.
- Immediate participation in the 401(k) plan with 100% vested employer match after one year.
- Company-paid life insurance and Long Term Disability.
- 18 days of PTO per year, 1 Month PTO after 5 years.
- Special bucket of sick time per year, extended paid time for medical, parental, and military leave.
- Holiday pay.
- Voluntary FSA, STD, Accident/Hospital Indemnity insurance.
- Employee product discount.
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