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Luxury Retail Sales Associate

1 month ago

Aventura, Florida, United States Longchamp USA , Inc. Defunct Full time

Job Type: Part-time

Description

Luxury Retail Sales Associate (Part Time) - La Maison Longchamp

La Maison Longchamp is an international family business with a reputation for creating and distributing fashion and leather goods that are both fair and beautiful. We are looking for innovative, passionate, and committed talent to join our team in France and abroad.

As a Luxury Retail Sales Associate, you will be responsible for creating an experience for our customers, generating and driving sales through a book of business that you manage and develop. Your extensive knowledge of products and merchandise care will be essential in maintaining a high level of customer satisfaction.

Responsibilities:

  • Generate and maximize sales through effective client persuasion.
  • Maintain extensive knowledge of products and merchandise care.
  • Stay updated on new items, customer service guidelines, and store policies.
  • Develop and manage client books to foster long-term relationships.
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Gift wrap and bag items for customers.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts.
  • Support processing and replenishing of merchandise.
  • Tag merchandise as needed, not limited to sales periods.
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.

Key Tasks:

  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Work on special projects as necessary.
  • Any other duties as assigned by management.

Qualifications:

  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Three plus years of high-end retail, boutique, or sales experience.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Proficient in UPS System for shipment preparation and processing.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.

Benefits:

  • Opportunities to learn daily and to develop in a meaningful profession.
  • Transmission of know-how linked to leather goods by our in-house guides.
  • Tailor-made induction program for your first 6 months.
  • Local management and a family-run business where your work will be valued.