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Aventura, Florida, United States Swatch Group Full time
Job Title: Sales Associate - Luxury Watch Boutique About the Role: We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Longines boutique. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and promoting the Longines brand. Key Responsibilities: * Greet customers in a timely and professional manner * Provide a unique and personalized experience to all clients, introducing them to the Longines brand * Support store sales goals and clienteling efforts * Assist in sales process as per established store protocols * Communicate customer requests to management * Assist in daily reports and sales reconciliation reports * Ensure all presentations are properly documented for customer outreach * Actively participate in merchandising projects * Support providing superior after-sale service to all clients * Maintain the store appearance and keep merchandise neatly organized and attractively displayed Requirements: * High School Diploma and/or equivalent * Strong luxury retail jewelry and/or timepiece experience * 3-5 years of experience in a sales position, specialty luxury retail preferred * Driven to deliver superior service by exceeding customer expectations * Excellent verbal and interpersonal skills * Ability to work well as a team player in a fast-paced environment * Basic computer literacy * Flexible to retail working hours, including weekends and holidays What We Offer: * Excellent health, dental, and vision insurance * Immediate participation in the 401(k) and 100% vested employer match after one year * Company-paid life insurance and Long Term Disability * 18 days of PTO per year, 1 Month PTO after 5 years * Special bucket of sick time per year, extended paid time for medical, parental, and military leave * Holiday pay * Voluntary FSA, STD, Accident/Hospital Indemnity insurance * Employee product discount Join the Swatch Group: We are an equal opportunity employer that promotes diversity and is committed to environmental sustainability.