Sales Lead
2 days ago
We are seeking a highly motivated and customer-focused Sales Lead to join our team at Chico's FAS. As a Sales Lead, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.
Key Responsibilities:- Establish and communicate clear expectations to store teams, holding them accountable for achieving brand, performance, and behavior standards.
- Supervise associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers, ensuring proper floor coverage within fiscal guidelines.
- Develop a high-performance culture, motivating sales teams to meet assigned sales and productivity goals, and meeting personal sales goals.
- Train and coach sales teams to ensure they are fluent in all aspects of product knowledge, both online and in-store.
- Build and maintain a solid customer following through clienteling and wardrobing, ensuring prompt resolution of customer concerns.
- High school diploma or equivalent
- 1+ year retail or sales management experience preferred
- Excellent communication, verbal, and written skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Knowledge of administrative aspects of store operations
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Constant Walking/Standing % of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
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