Sales Lead

2 days ago


Columbia, South Carolina, United States Chico's FAS Full time
Job Title: Sales Lead

We are seeking a highly motivated and customer-focused Sales Lead to join our team at Chico's FAS. As a Sales Lead, you will play a key role in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations.

Key Responsibilities:
  • Establish and communicate clear expectations to store teams, holding them accountable for achieving brand, performance, and behavior standards.
  • Supervise associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers, ensuring proper floor coverage within fiscal guidelines.
  • Develop a high-performance culture, motivating sales teams to meet assigned sales and productivity goals, and meeting personal sales goals.
  • Train and coach sales teams to ensure they are fluent in all aspects of product knowledge, both online and in-store.
  • Build and maintain a solid customer following through clienteling and wardrobing, ensuring prompt resolution of customer concerns.
Requirements:
  • High school diploma or equivalent
  • 1+ year retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Knowledge of administrative aspects of store operations
  • Strong organizational skills and ability to multi-task in a fast-paced environment
Physical Requirements:
  • Constant Walking/Standing % of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift


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