Shopping Experience Specialist

3 days ago


Hebron, Illinois, United States Sam's Club Full time
Role Summary
We are seeking a skilled and detail-oriented individual to join our team as a Cart Attendant - Member Support. In this role, you will be responsible for maintaining a safe and clean parking lot, assisting members with their purchases, and providing exceptional customer service.

Key Responsibilities:
• Ensure a well-maintained parking lot, including organizing and cleaning carts and flatbeds
• Assist members with loading their vehicles and answer any questions they may have
• Respond promptly to member inquiries and resolve any issues that may arise
• Collaborate with colleagues to maintain a positive and efficient work environment

What You'll Do:
• Fill club pick-up orders by contacting members to notify them of delayed pickup times and offering alternative product options
• Maintain safety protocols by conducting regular safety sweeps and reporting any hazards to facility management
• Provide member service by acknowledging members, identifying their needs, and processing purchases
• Utilize cash registers to assist members with transactions and locate merchandise as needed

Benefits:
• Competitive hourly rate: $17.00 to $24.00 per hour (dependent on location and qualifications)
• Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off
• Opportunities for career growth and advancement within the company
• A dynamic and supportive work environment that encourages teamwork and collaboration

Requirements:
• High school diploma or equivalent required
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced environment
• Physical ability to stand for long periods and lift up to 25 pounds

Why Work at Sam's Club?
Sam's Club is committed to providing our members with an exceptional shopping experience. As a Cart Attendant - Member Support, you will have the opportunity to make a meaningful impact on our members' lives every day. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply.

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