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Room Service Specialist
2 months ago
As a vital member of our housekeeping team, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in our accommodations. Your role will involve a variety of tasks aimed at ensuring a welcoming and pristine environment for our guests.
Key Responsibilities
- Work a flexible schedule, including weekends and holidays, to meet the needs of our guests.
- Address guest concerns promptly to ensure their satisfaction and comfort.
- Uphold quality and cleanliness standards in all assigned tasks.
- Adhere to all safety protocols and housekeeping procedures.
- Clean and service guest rooms according to established priorities and hotel standards.
- Restock and organize cleaning carts at the end of each shift.
- Perform additional deep cleaning and seasonal tasks as required.
- Complete other assigned duties as necessary.
- At least one year of cleaning experience; hotel experience is preferred.
- Strong communication skills to interact effectively with guests and team members.
- Familiarity with proper chemical handling and safety practices.
- Bilingual skills in English and Spanish are advantageous.
- Knowledge of local attractions and activities suitable for our guests.
Shaner Hotels is a leading hospitality management company known for its award-winning properties and exceptional service. With a diverse portfolio of over 65 hotels across multiple states and countries, we are committed to providing outstanding experiences for our guests. Our amenities include complimentary services and facilities designed to enhance guest satisfaction. For more information about our company and values, please visit our website.
