Restaurant Service Professional

4 weeks ago


Ridley Park, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

We are seeking a skilled Restaurant Service Professional to join our team at Shaner Hotel Group. As a key member of our Food and Beverage Department, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Ensure compliance with and completion of all daily operational procedures by the Food and Beverage Department.
  • Maintain food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
  • Maintain and abide by standards and procedures for operations and safe working conditions in the department.
  • Respond to and handle guest-related issues pertaining to the department.
  • Communicate effectively with General Manager, Department Managers, Supervisors, and Staff.
Requirements
  • Minimum one year of experience in the Restaurant / Food and Beverage field.
  • Minimum state age requirement to serve alcoholic beverages.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • ServSafe and/or food safety training a plus.
  • Alcohol awareness training (such as TIPS).
  • Familiarity with food and beverage cost controls.
  • Ability to accurately compute basic mathematical calculations.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.
About Us

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com



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