Senior Operations Manager Field and Warehouse

3 weeks ago


Hayward, California, United States Iron Mountain Inc Full time
About Us

At Iron Mountain, we're dedicated to preserving and protecting our customers' valuable assets. Our commitment to innovation and sustainability drives us to deliver expert solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

Job Overview

We're seeking a seasoned Senior Operations Manager to oversee our field and warehouse operations teams. This role will be responsible for managing and optimizing the operations of both the field and warehouse teams, ensuring efficient storage, retrieval, and overall warehouse management for our Northwest, Midwest, and NorCal regions.

Key Responsibilities
  • Field Operations: Oversee the daily operations of the moving and storage teams, manage and mentor leads, senior leads, and area managers, and develop and implement operational strategies to improve efficiency and customer satisfaction.
  • Warehouse Operations: Oversee the daily operations of the warehouse, implement and maintain inventory management systems, manage warehouse staff, and ensure the warehouse meets safety and cleanliness standards.
  • General Management: Develop and manage budgets, analyze operational data, foster a culture of continuous improvement, and collaborate with other departments to ensure alignment with overall business objectives.
Qualifications
  • Bachelor's degree in Operations, Engineering, Technology, or a STEM-related field preferred but not required.
  • Minimum of 7-10 years of experience in operations management, preferably in the moving, storage, or warehousing industries.
  • Proven leadership experience with the ability to manage and motivate large teams.
  • Experience with continuous improvement, Lean/Six Sigma concepts, and proficiency in using operations management software and tools.
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and growing team.
  • Professional development and growth opportunities.
  • A collaborative and inclusive work environment.


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