Patient Access Coordinator

3 days ago


Pottstown, Pennsylvania, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.

Key Responsibilities
  • Perform admitting duties for all patients admitted for services at the hospital, ensuring accurate and timely completion of medical necessity / compliance checks.
  • Collect and process patient information, including demographic, insurance, and financial data, while providing excellent customer service.
  • Operate the telephone switchboard, relaying incoming, outgoing, and inter-office calls as applicable, and adhere to policies and provide excellent customer service in these interactions.
  • Conduct audits of accounts, ensuring accuracy and timeliness, and provide statistical data to Patient Access leadership.
  • Pre-register patient accounts prior to patient visits, including inbound and outbound calling to obtain necessary information.
Requirements
  • 1+ years of customer service experience.
  • High School Diploma/GED required.
  • Certifications: CRCR required within 6 months of hire (Company Paid).
What We Offer
  • A comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family.
  • A culture that values collaboration, growth, and innovation.
  • Opportunities for professional development and certification.
  • Quarterly and annual incentive programs for employees who exceed expectations.
About Ensemble Health Partners

We are a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Our mission is to empower our people to challenge the status quo and make a meaningful difference in the lives of our patients and communities.



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