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Quality Assurance Specialist

2 months ago

Newark, California, United States RK Logistics Group Inc Full time
Job Description

**Job Summary:**

We are seeking a highly skilled Quality Assurance Specialist to join our team at RK Logistics Group Inc. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a team.

Key Responsibilities:

  • Responsible for the Corrective Action Reporting (CAR) process, including working closely with other leadership members and providing tactical support and oversight of CAR owners.
  • Ensure data integrity of all QCBD quality and CAR material, authorize the approval process of CARS.
  • Work with operations and warehouse personnel to find root cause for CARs and implement solutions for solving root cause.
  • Develop and implement CAPA (Corrective Action, Preventative Action) plans to ensure CARs are not repeated.
  • Drive projects to implementation on all root cause and quality events.
  • Lead CAPA meetings, 5 Whys, Fishbone, and other quality workshops.
  • Assist with Quality training, which establishes and maintains the skills and capabilities for all CAR participants within the Quality Collaboration by Design (QCBD) database module.
  • Assist in all quality programs and initiatives, including 5S implementation and refresher.
  • Ensure safety in all quality programs and solutions to CAR and CAPA concerns.
  • Communicate with customers regarding solutions to CARs.
  • Work to implement new programs, initiatives, and software as needed to support quality programs throughout the organization.
  • Participate in training to learn all levels of quality to support the department, role, and organization.

Requirements:

  • High School diploma with a minimum of 2 years of experience in a warehouse quality role.
  • Strong written English skills, as you will be expected to review the work of others, teach, and improve their skills, as well as hold them to high standards of performance.
  • Broad and skillful oral communication is necessary for Change Management activities with front-line floor personnel and management and to utilize discretion with Client senior executives.
  • Intermediate to advanced knowledge of Excel.
  • Good overall computer skills, with database, Word, PowerPoint, and Publisher capabilities.
  • Experience in coordination of projects and driving solutions.
  • Driver's license – current.
  • Takes initiative, proactive in duties, and proposed solutions to existing problems.
  • Ability to handle stressful situations and still perform the job at a required high level.
  • Understands and follows RK Group's Mission Statement, Core Values, and Quality Statement.
  • Adherence to all RK Safety, Quality, ISO, and HR policies and standards.

Competencies:

  • Business Acumen.
  • Communication Proficiency.
  • Technical Capacity.
  • Presentation Skills.
  • Personal Effectiveness/Credibility.
  • Leadership.
  • Collaboration.
  • Strong understanding of quality requirements and Root cause and corrective action plans.

Travel:

This position requires travel to local Fremont sites.