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Customer Service Representative

2 months ago

Winchester, Virginia, United States GP Mobile Full time
Job Overview

As a Retail Sales Representative at GP Mobile, you will be part of a dynamic team that brings the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:
  • Build proficiency in serving and selling to customers, providing a world-class customer experience and building loyalty.
  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan.
  • Approach service and sales needs with composure, integrity, and compassion.
Requirements:
  • At least 18 years of age.
  • Legally authorized to work in the United States.
  • High School Diploma or GED.
  • Bilingual candidates encouraged to apply.
What We Offer:
  • Competitive base pay plus milestone bonuses.
  • Benefits for part-time and full-time associates.
  • Medical, dental, and vision benefits.
  • Generous paid time-off programs.
  • Phone service discounts.
  • Serious growth potential for your career.