Senior Business Systems Analyst

4 weeks ago


Boston, Massachusetts, United States ShiftCode Analytics Full time
Job Summary

This role is responsible for leading the implementation and optimization of Oracle Cloud solutions for the Customer Service and Field Service teams. The ideal candidate will have 6+ years of experience with Oracle Cloud or EBS - eBusiness Suite, as well as expertise in system integrations and configuration.

Key Responsibilities

Manage and follow software development life cycle and lead formal computer system validation activities that comply with regulatory bodies' requirements where applicable.
Gather system requirements, configure system, and manage system break fixes. Translate business requirements for developers to implement. Monitor solution integrations to ensure functioning of integrated systems. Monitor and prepare system for updates.
Manage issue triaging, including troubleshooting, investigating, performing root cause analysis, and engaging stakeholders for issue resolution.
Develop and maintain processes to continuously monitor data quality and integrity in applications, including ticket management and license management.

Requirements

6+ years of experience with Oracle Cloud or EBS - eBusiness Suite
Expertise in system integrations and configuration
Ability to design and manage complex integrations
Knowledge of Oracle Cloud Modules
Knowledge of Oracle eBusiness Suite
Knowledge of Salesforce - Sales Cloud, Service Cloud, Digital Experience (Communities) is preferred
Ability to influence stakeholders by using data and knowledge of systems and processes.

What We Offer

ShiftCode Analytics is a leading provider of data analytics solutions. As a Technical Business Solutions Specialist, you will have the opportunity to work with a talented team of professionals and contribute to the development of innovative solutions that drive business growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.

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