Senior Business Systems Analyst

7 hours ago


Boston, Massachusetts, United States Boston University Full time
Job Summary

Boston University is seeking an experienced Functional Analyst III to join the IS&T Applications team, focusing on supporting Research Administration Systems. This role will involve leading the team in managing production support, handling complex service requests, troubleshooting defects, implementing prioritized enhancements, and overseeing projects from requirements through to go-live and ongoing production support.

Key Responsibilities
  • Lead the team in managing production support, handling complex service requests, and troubleshooting defects.
  • Implement prioritized enhancements and oversee projects from requirements through to go-live and ongoing production support.
  • Develop training materials for business processes related to Research Administration Systems.
  • Work closely with PMO Business Analysts (BAs) and Project Managers (PMs), as well as clients, to ensure application changes meet the functional requirements of the users.

What We Offer
  • Time Off: In addition to generous PTO and leave policy, BU employees have a paid intersession break, and 13 paid holidays.
  • Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
  • Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.

About Us
Boston University offers an excellent benefits package and invests in our staff and their personal and professional growth. We promote staff learning, including lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges a number of events throughout the year.

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