Business Systems Analyst

9 hours ago

Boston, Massachusetts, United States Saxon Global Full time
Job Description

The Senior IT Business Analyst is a trusted professional partner working closely with project teams to lead the elicitation and documentation of current and future state business processes and capability requirements.

As a core member of larger more complex project teams, the Senior IT Business Analyst is a liaison between many partners within and outside of the organization and will be involved in all phases of the SDLC.

The Senior IT Business Analyst is goal oriented, an effective communicator, adept at negotiation and issue resolution and is able to work within project deadlines using various methodologies.

The Senior IT Business Analyst is also a mentor to other Business Analysts and an active contributor to the development and continuous improvement of the BA CoE.

Key Accountabilities:
  • Source and analyze needed project information to create and document a requirements elicitation work plan
  • Conduct and document gap analysis
  • Analyze and document complex processes and related operational and technical systems within the process to document business, functional (capability), non-functional, conversion, data, and communication requirements
  • Plan and facilitate large group and one-on-one meetings
  • Conduct and document process, business and capability requirement elicitation work sessions with subject matter experts
  • Conduct process and requirement walkthrough sessions with project team
  • Identify and document requirement and project related issues, assumptions, constraints, dependencies, identified risks, and decisions
  • Manage project business requirements and related documentation, including EPICS and User Stories, and any needed approvals
  • Act as a liaison between business and technology partners building and maintaining effective working relationships
  • Work closely with project managers, business analysts and all other internal and external project team members maintaining a high standard of professionalism and accountability
  • Create project documentation to BA CoE standards within a deadline to achieve project goals
  • Collaborate with the test team to create a traceability matrix and provide needed consultation during the development of test plans and scenarios
  • Identify and document opportunities for improvement
  • Conduct and document define phase lessons learned
  • Provide consultative support to project team partners during downstream phases of the SDLC
  • Mentor and coach to BA CoE team members
Skills and Qualifications:
  • Professional with between three to seven years' experience in Business Analysis
  • Experience includes larger complex projects and/or enterprise level projects
  • Exercises personal responsibility and ability to work independently
  • Strong aptitude for effectively collaborating with others at all organizational levels
  • Communicates effectively orally and in writing
  • Skilled in technical writing and diagramming
  • Skilled in project and time management
  • Skilled in facilitation, negotiation, complex issue analysis and resolution
  • Able to effectively communicate complex information to both technical and non-technical audiences
  • Advanced PC skills (MS Office, MS Visio, MS Project)
  • High levels of business acumen and professionalism
  • Learns quickly and can work in a fast paced and dynamic environment
  • BS/BA desired but will consider equivalent project work experience
  • Ability and willingness to travel to other Massachusetts locations
  • Healthcare or Insurance experience is a plus
  • IIBA, PMI, SCRUM or SAFe Agile Certification a plus
  • JIRA and Confluence experience a plus

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