Technical Field Support Specialist
3 days ago
We are seeking a skilled Field Service Technician I to join our team at Strategic Systems in Fort Lauderdale, FL.
Estimated Salary: $16.00 per hour (base rate) with the potential for $19-$22 per hour upon full-time hire.
The ideal candidate will have at least 3 years of experience supporting desktops, laptops, and printers, as well as excellent customer service skills. Reliable transportation is a must, and candidates should be able to work on-call rotations, including weekends and evenings.
Key Responsibilities:
- Maintain, analyze, troubleshoot, and repair desktop, laptop, server, and printer hardware.
- Provide exceptional customer service, meeting deadlines and service level agreements.
- Travel to client locations and work under general supervision.
Required Skills and Qualifications:
- 3+ years of experience supporting desktops, laptops, and printers.
- 3+ years of customer service experience.
- Reliable transportation.
- Able to work on-call rotations, including weekends and evenings.
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