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Server Support Associate

2 months ago

Parsippany, New Jersey, United States Ruth's Chris Steak House Full time
Job Summary

We are seeking a highly motivated and detail-oriented Server Assistant to join our team at Ruth's Chris Steak House. As a Server Assistant, you will play a vital role in delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Deliver Exceptional Customer Service: Provide prompt and attentive service to guests, ensuring their needs are met and exceeded.
  • Assist Servers with Food Delivery: Help servers with food delivery, ensuring timely and accurate service.
  • Maintain a Clean and Organized Dining Room: Clean and reset tables, maintain stock levels of glassware, silverware, and dishware, and ensure the dining room is well-organized and inviting.
  • Communicate Effectively: Relay messages to servers and other staff members as necessary, ensuring seamless communication and service.
  • Stay Focused on Guest Delight: Prioritize guest satisfaction and ensure 100% guest delight, both on your own and in relaying messages to servers as necessary.
Requirements

To be successful as a Server Assistant at Ruth's Chris Steak House, you will need:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with guests and staff members.
  • Attention to Detail: A keen eye for detail and the ability to maintain a clean and organized workspace.
  • Teamwork and Collaboration: The ability to work effectively as part of a team, supporting servers and other staff members as needed.
  • Flexibility and Adaptability: The ability to adapt to changing situations and priorities, ensuring seamless service and guest satisfaction.