Restoration Project Manager/Estimator

4 days ago


Springfield, Vermont, United States SERVPRO - Cheshire County Full time
Job Overview

SERVPRO - Cheshire County is seeking a skilled Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management position leads the team to operational excellence.

Key Responsibilities
  • Develop and manage project scopes, estimates, and schedules to ensure timely completion and customer satisfaction.
  • Negotiate with customers and clients to secure project approvals and resolve any issues that may arise.
  • Coordinate and oversee restoration crews, resources, and subcontractors to deliver high-quality services.
  • Review job site documentation to ensure accurate billing and client requirements are met.
  • Maintain effective communication with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses, including equipment, vehicles, and material assets.
Additional Responsibilities
  • Monitor and improve customer satisfaction through online reviews and feedback.
  • Respond promptly to potential customers and provide exceptional service.
  • Participate in recruiting, hiring, and training restoration teammates.
Requirements
  • Valid driver's license.
  • High school diploma or equivalent; associate's or bachelor's degree preferred.
  • At least one year of management and/or supervisory experience.
  • At least three years of industry experience.
  • IICRC certification preferred.
Skills and Physical Demands
  • Ability to lift a minimum of 50 pounds regularly and up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, and navigate tight spaces.
  • Ability to repetitively push, pull, lift, and carry objects.
  • Ability to work with and around cleaning agents.
  • Ability to successfully complete a background check subject to applicable law.


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