Technician Position for Toyota of Richardson
3 weeks ago
We are seeking an experienced Service and Maintenance Expert to join our team at Toyota of Richardson. In this role, you will drive service success by exceeding customer service expectations and improving customer satisfaction. With a focus on maximizing client retention and increasing profitability, you will apply your high-level knowledge of science, mathematics, and technology to enhance client trust and build rapport.
Our service department is a fast-paced environment that requires excellent communication and problem-solving skills. We offer a competitive estimated salary range of $65,000 - $85,000 per year, depending on experience. If you have a strong passion for delivering high-quality results and building positive relationships with clients and coworkers, we encourage you to apply.
Responsibilities include:
- Providing customer service and support during field visits and tying workflow to schedules to ensure maximum efficiency.
- Managing all on-site installation, maintenance, repairs, and testing tasks to ensure proper documentation of all related processes.
- Diagnosing errors and technical problems and determining proper solutions to produce timely and detailed service reports.
- Collaborating with the technical team and sharing information across the organization to build positive relationships with clients and coworkers.
Requirements:
- Technical degree or certification
- High-level ability to test, troubleshoot, service, and repair automated equipment
- Ability to adapt to dynamic work schedules and flexible shifts
- Superb customer service, communication, and self-management skills
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