Advisory Solution Consultant

3 days ago


Atlanta, Georgia, United States ServiceNow Full time
Job Title: Advisory Solution Consultant

At ServiceNow, we're seeking a highly skilled Advisory Solution Consultant to join our team. As a key member of our Solution Consulting team, you will play a critical role in supporting our sales efforts and driving revenue growth for our products.

Key Responsibilities:
  • Support product sales as a technical and domain expert, working closely with our sales teams to identify and address customer needs.
  • Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer requirements.
  • Provide expert-level support and guidance to customers, channel partners, and ServiceNow colleagues on product features and technical questions.
  • Collaborate with product management to provide feedback on product enhancements and identify opportunities to address customer needs.
  • Share best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
  • Stay up-to-date on competitive analysis and market differentiation to ensure our solutions remain competitive.
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows.
Requirements:
  • 7+ years of pre-sales solution consulting or sales engineering experience.
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
  • Experience working collaboratively with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with Sales counterparts to drive execution excellence.
  • Travel, as necessary.

We offer a dynamic and inclusive work environment, with a focus on flexibility and trust. Our work personas (flexible, remote, or required in office) are designed to support our distributed world of work. Learn more about our approach to work and our commitment to diversity and inclusion.



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