Technical Support Specialist

1 month ago


Villa Esperanza, United States Nexus Dynamics Full time
About Nexus Dynamics

We are a leading manufacturer of electronic control units and engineering tools in the field of CAN and LIN bus, with a strong presence in the global market.

What We Offer
  • Varied Work Environment: Our team is dynamic and diverse, with opportunities for growth and development.
  • Flexible Working Hours: We understand the importance of work-life balance and offer flexible scheduling to accommodate your needs.
  • Generous Vacation Policy: Enjoy 30 days of paid vacation to recharge and pursue your interests.
  • Comprehensive Benefits Package: We offer direct insurance, additional pension insurance, and paid further education opportunities.
  • Modern Workplace: Our state-of-the-art facilities provide a comfortable and productive work environment.
Job Responsibilities
  • Technical Support: Provide first- and second-level support for our hardware and software products, ensuring timely and effective resolution of customer issues.
  • Driver Installation: Assist customers with driver installation on Windows and Linux platforms.
  • Software API Support: Help customers implement our software APIs, ensuring seamless integration with their systems.
  • Application Support: Provide support for our CAN analysis tools, ensuring customers get the most out of our products.
  • Sales Support: Collaborate with sales teams to provide technical expertise and support to customers.
Requirements
  • Education: A degree in an information technology profession, electrical engineering profession, or a related field.
  • Technical Skills: Basic knowledge in areas such as software development, hardware engineering, and data analysis.


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