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Database Management Specialist

2 months ago

Kalamazoo, Michigan, United States Gryphon Place Full time
Job Description

Job Summary:

Gryphon Place is seeking a highly skilled Database Management Specialist to oversee all activities related to our community resource database. This individual will be responsible for supervising our presence in the community, particularly in disaster preparedness and response.

Key Responsibilities:

  • Contribute to Gryphon Place's strategic goals, mission, and vision
  • Supervise and train 2-1-1 Resource Specialists
  • Oversee the development of all policies, procedures, and processes related to data management
  • Manage and develop databases and publications
  • Analyze data and create reports
  • Evaluate the information content of the database through user feedback
  • Ensure that the content, organization, and format of all databases meet the needs of customers and the community
  • Attend internal and external meetings, retreats, collaborative meetings, and professional training opportunities
  • Travel to agencies and community meetings within the eight-county footprint of Gryphon Place in the Southwest Michigan region
  • Develop and implement database trainings
  • Conduct outreach to build relationships with current and potential community agencies to join the 2-1-1 database and/or the volunteer database
  • Supervise the Community Resiliency Program Manager
  • Assist the Community Resiliency Program Manager in building and maintaining community relationships as they relate to disaster preparedness
  • In times of disaster, may require in-person community work

Requirements:

  • Bachelor's degree in Computer Science, Business Administration, Data Management, or related field
  • Advanced computer technology experience required
  • Successful completion of (within 12 months of employment): Alliance of Information & Referral Systems, Inc. CRS-DC — Certification for Community Resource Specialist - Database Curator
  • Community Resource Specialist - Database Curator designation is acknowledgement of demonstrated competence in the development, implementation, and utilization of a resource database in the field of information and referral

Knowledge, Skills, and Abilities:

  • Excellent communication skills
  • Resourceful and knowledgeable about community resources
  • Ability to work independently and collaboratively as a team
  • Strong organizational, record-keeping, and prioritizing skills required
  • Expert-level knowledge of and experience with computer systems (spreadsheet/data entry/word processing) and technologies, as well as a commitment toward continuing education to maintain pace with technological advances within the field for information and referral and other program application database management
  • Attention to detail and ability to handle multiple tasks
  • Ability to complete assignments on time and stay on task with minimal direction

Work Environment:

  • Position requires some remote and some in-person work
  • Position assists crisis workers and can cause emotional stress