Resource and Resiliency Specialist
3 weeks ago
At Gryphon Place, we are seeking a highly skilled Resource and Resiliency Specialist to join our team.
The successful candidate will be responsible for ensuring the accuracy and completeness of our 2-1-1 database, as well as providing support to employees and the public in accessing the information contained within.
Key Responsibilities:
- Update and maintain the 2-1-1 database, adhering to database style guide and taxonomy standards.
- Assist agencies in being included in the 2-1-1 database, including mailing/emailing/faxing inclusion forms.
- Monitor community media for new services, programs, and agencies.
- Attend community meetings to learn about resources for the 211 information and referral database.
- Assist in database training for contact center staff.
- Coordinate, monitor, and implement referral processes.
- Establish priorities systematically, differentiating between urgent, important, and unimportant tasks.
- Support the Community Resiliency Program Manager in special projects and initiatives.
Requirements:
- Combination of a high school degree and minimum of 2 years' professional experience in the human services field.
- Willingness and ability to meet AIRS certification standards.
- Successful training in and daily use of necessary software and technology.
We are an equal opportunity employer and welcome applications from diverse candidates. Please note that we do not discriminate based on age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, or veterans' status.
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