Call Center Agent Healthcare

3 weeks ago


Laurel, Montana, United States PSG Global Solutions Careers Full time
Job Description: At PSG Global Solutions Careers, we're committed to helping people achieve their potential. We're seeking a talented Customer Service Representative to join our team and help us deliver exceptional customer service to our clients and their customers. As a key member of our healthcare industry support team, you will be responsible for ensuring timely completion and documentation of day-to-day work activities, accurately entering facility enrollments for approval, denial or rejection, verifying and processing electronic or manual replenishment requests, troubleshooting internal processes, caller and customer issues, communicating with facilities to review exception reports and resolve program issues, acting as liaison between program and distribution center, maintaining spreadsheets for monthly reports, meeting department customer service and call standards, troubleshooting order issues, printing, mailing or faxing program correspondence, validating facility licensing, processing facility inbound correspondence, performing clerical duties: filing, faxing, shredding, etc., participating in department meetings, and performing ad-hoc projects for management.

**Requirements:**
To be successful in this role, you should have a minimum of 1 year call center experience, Medicare knowledge is a plus, customer focused, fast and accurate data entry, clear, pleasant speaking voice, excellent communication skills (oral and written), excellent organizational and time management skills, ability to handle multiple tasks and troubleshoot issues, ability to work with little or no supervision, ability to adapt quickly to changing environment, ability to interact with a diverse group, ability to calculate figures such as discounts and percentages, ability to interact with a diverse team, ability to demonstrate improvement based on performance feedback, team player/consensus builder, certification as Pharmacy Technician is plus, and working knowledge of Microsoft Office (Word, Excel, Outlook).

**Estimated Salary:** $55,000 - $65,000 per year. We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. If you're passionate about delivering exceptional customer service and have the skills and qualifications to succeed in this role, we encourage you to apply.

  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    About the JobThis is an exciting opportunity to join a leading healthcare company as a Customer Service Representative. The successful candidate will be responsible for providing excellent customer service to clients and resolving any issues that may arise.Manage incoming calls and respond to customer inquiries.Resolve customer complaints in a professional...


  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    PSC Global Solutions Careers is seeking a highly motivated Customer Service Representative to support our healthcare systems and services division. This role involves working closely with facilities to ensure smooth operations and resolving any issues that may arise.Key responsibilities include ensuring timely completion and documentation of day-to-day work...


  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    PSG Global Solutions Careers is a leading provider of outsourcing, staffing, consulting and workforce solutions. We're currently seeking a talented individual to join our team as a Customer Service Representative in our Mount Laurel, New Jersey office.Job OverviewAs a Customer Service Representative, you will be responsible for delivering exceptional...


  • Laurel, Montana, United States Intermountain Health Full time

    Company OverviewIntermountain Health is a faith-based, nonprofit healthcare organization that prioritizes person-centered care. Our 286-bed level II trauma center has provided exceptional care in Montana and the surrounding area since 1898. We offer comprehensive specialty care, including a "hospital within a hospital" specifically for children.We strive to...


  • Laurel, Montana, United States Sevita Full time

    New Jersey Mentor offers a unique opportunity for a skilled Nurse Practitioner-Relief to make a meaningful difference in the lives of our clients.We are committed to delivering high-quality, patient-centered care and are seeking a dedicated professional who shares our passion for delivering exceptional healthcare services.Key Responsibilities:Evaluating...


  • Laurel, Montana, United States Intermountain Health Full time

    Company Overview \\[p] InterMountain Health is a faith-based, non-profit healthcare organization committed to providing person-centered care. With a rich history dating back to 1898, our 286-bed level II trauma center has been serving Montana and the surrounding area for over a century. Our network of 30 clinics ensures that community needs are met, and...


  • Laurel, Montana, United States Pinnacle Treatment Centers Full time

    Job Title: Database Solutions EngineerWe are seeking a highly skilled Database Solutions Engineer to join our team at Pinnacle Treatment Centers. This role will be responsible for designing and implementing database solutions, data warehouse systems, and cloud data systems.About Us:Pinnacle Treatment Centers is a leading provider of addiction treatment...


  • Laurel, Montana, United States Agiliti Health Full time

    About Us:At Agiliti Health, we believe that every interaction has the power to change a life. Our team of passionate medical equipment management experts serves hospitals, healthcare facilities, and our 90+ local service centers across the nation, ensuring quality medical equipment is in the right place at the right time for effective patient care.Job...


  • Laurel, Montana, United States Pinnacle Treatment Centers Full time

    Job Description: Cloud Data Systems DeveloperWe are seeking a highly skilled Cloud Data Systems Developer to join our team at Pinnacle Treatment Centers. This role will be responsible for designing and implementing cloud data systems, developing complex ETL scripts, and integrating external data sources with our enterprise data warehouse.Key...


  • Laurel, Montana, United States ExamWorks Full time

    Key ResponsibilitiesSchedule and coordinate medical examinations with clients, physicians, and examinees.Direct and respond to inbound calls and inquiries from clients and/or their representatives.Prepare and send exam notification letters and records to all parties involved.Review and process medical documents, ensuring accurate mapping and categorization...


  • Laurel, Montana, United States Intermountain Health Full time

    Clinical Expertise: The ideal candidate should possess a strong understanding of oncology principles and practices. This includes knowledge of chemotherapy agents, radiation therapy, and supportive care measures.About the PositionThis role requires a skilled nurse who can work effectively in a fast-paced environment. The successful candidate will be able to...


  • Laurel, Montana, United States Pinnacle Treatment Centers Full time

    Job Title: Senior Enterprise Database Architect">Job Summary:We are seeking a highly skilled Senior Enterprise Database Architect to join our team at Pinnacle Treatment Centers. This role will be responsible for designing and implementing enterprise database solutions, data warehouse systems, and cloud data systems.">About Us:Pinnacle Treatment Centers is a...


  • Laurel, Montana, United States LAUREL HEALTH & REHABILITATION CENTER Full time

    Company OverviewLaurel Health & Rehabilitation Center is a reputable healthcare institution dedicated to providing exceptional care and services to its clients. As a professional nurse, you will be part of a dynamic team that prioritizes patient satisfaction and well-being.SalaryThe salary for this position is $1490.8 per week, ensuring a competitive...


  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to join our team at PSG Global Solutions Careers. As a key member of our healthcare industry support team, you will be responsible for providing exceptional customer service to our clients and their customers.**Job Summary:**In this role, you will...


  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    We're seeking an experienced Customer Service Representative to join our PSG Global Solutions Careers team in Mount Laurel, New Jersey. As a key member of our healthcare services team, you will be responsible for providing exceptional customer service and supporting the successful operation of our healthcare systems and services division.Key responsibilities...


  • Laurel, Montana, United States LAUREL HEALTH & REHABILITATION CENTER Full time

    Join Our Team as a Registered NurseWe are seeking a skilled and compassionate Registered Nurse to join our team at Laurel Health & Rehabilitation Center. This travel nursing position offers a unique opportunity to work with a dynamic team and make a positive impact on the lives of our patients.About the JobThis role involves working with a variety of...


  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    Join PSG Global Solutions Careers, a leading provider of outsourcing, staffing, consulting and workforce solutions. We're currently seeking a Customer Service Representative to work in our Mount Laurel, New Jersey office.Job DescriptionWe're looking for a talented individual who can deliver exceptional customer service and support to our clients. As a...


  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    We are seeking a highly skilled Customer Service Representative to join our team at PSG Global Solutions Careers. This role offers an exciting opportunity to work in a dynamic environment and provide exceptional customer service to our clients.About the RoleAs a Customer Service Representative, you will be responsible for handling customer inquiries,...


  • Laurel, Montana, United States PSG Global Solutions Careers Full time

    Job Description:As a Customer Service Advocate at PSG Global Solutions Careers, you will play a critical role in ensuring timely completion and documentation of day-to-day work activities. This position requires accurate data entry, effective communication skills, and the ability to troubleshoot internal processes and caller/customer issues.Key...


  • Laurel, Montana, United States Intermountain Health Full time

    Intermountain Health offers a rewarding opportunity for Registered Nurses to join our Neonatal Intensive Care Unit (NICU) team. As a NICU Nurse, you'll be responsible for assessing, planning, implementing, and evaluating the care of critically ill newborns. Collaborating with a multidisciplinary team, you'll utilize advanced technology and evidence-based...