Senior Platform Systems Engineer

2 weeks ago

San Diego, California, United States ManTech Full time
Job Summary

We are seeking a highly skilled Senior Platform Systems Engineer to join our team at ManTech. As a key member of our team, you will be responsible for providing technical systems administration support, engineering, documenting, delivering, and maintaining Windows platforms and applications in accordance with customer specifications and security guidelines.

Key Responsibilities
  • Provide technical systems administration support by engineering, documenting, delivering, and maintaining Windows platforms and applications in accordance with customer specifications and security guidelines.
  • Diagnose and resolve the toughest performance, security, and/or technical challenges related to the platforms and applications.
  • Write SOPs to accomplish repetitive tasks.
  • Participate in processes throughout all phases of ITIL Service Lifecycle, including submitting Change Requests.
  • Perform requirements analysis, requirements gathering, and integration for all platforms and applications.
  • Provide direction and guidance to less experienced systems engineers.
  • Investigate and resolve operational problems in conjunction with other engineering and technical personnel.
  • Provide IT Systems Engineering support on a wide range of technologies, including VMware vCenter, Horizon View, Site Recovery Manager, HPAC Secure Printing, HP Blade Servers, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies, and Microsoft Windows Operating Systems.
  • Design, deploy, configure, and administer complex network environments across multiple geographic locations.
  • Create and update technical and process documentation.
  • Skilled in the areas of enterprise architecture, cross-domain systems, platform engineering, applications, and databases.
  • Work with tiered support teams to resolve high-priority incidents, perform trend analyses, and update knowledge management repositories to ensure that similar incidents in the future can be resolved without the need to escalate to higher levels.
  • Use tools such as SNOW, Splunk, SolarWinds, and other log evaluation and monitoring tools.
  • Test and document new components.
  • Verify delivery of components and associated material and supplies to ensure compliance with the approved design.
Requirements
  • Bachelor's degree and 5+ years of related experience. A degree can be substituted by additional 4 years of experience.
  • DoD 8570 IAT Level II Certification required.
  • DoD 8570 Computing Environment Certification required within 6 months of hire; MCSA, VCP, or equivalent.
  • Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP; experience with deploying workstation images; and experience with thin and/or zero clients.
  • Knowledge of Microsoft Windows Systems, HP SANs, VMware products.
  • Strong attention to detail and organizational skills.
  • Strong communication, critical thinking, and problem-solving management skills.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Experience using a Service Desk ticketing system, such as ServiceNow.
Preferred Qualifications
  • Outstanding customer relationship management skills.
  • Ability to operate under minimal supervision.
  • Experience in the following areas: hardware/software security, router and switch communications protocols, network management, encryption techniques, firewall rule definition, and authentication technologies.
  • Working knowledge of communication security (COMSEC) policies and integration.
  • Good working knowledge of applying security best practices from DISA and/or vendors.
  • Basic networking.
  • ITIL Foundations certification.
  • Proven experience in managing VIP services or high-profile clients.
Security Clearance Requirements
  • US Citizenship required and active TS/SCI clearance adjudicated within the last 6 years.
  • Candidate must be open to poly.
Physical Requirements
  • Must be able to remain in a stationary position 50%.
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office equipment, etc.
  • The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

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