Retail Store Operations Manager

3 days ago


Chicago, Illinois, United States Edible Arrangements Full time

**Job Description:**

We are seeking an experienced and dedicated Retail Store Operations Manager to oversee the daily operations of our retail store. As a seasoned professional in the food industry, you will be responsible for managing all aspects of store operations, including sales, customer service, inventory management, and staff supervision.

About Us:

We are a leading provider of gourmet fruit arrangements and other edible delights. Our company is committed to delivering exceptional customer experiences and building a highly productive work environment.

Responsibilities:

  • Manage all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
  • Develop and implement strategies to drive sales and meet store targets.
  • Train, coach, and mentor staff to ensure excellent customer service and product knowledge.
  • Monitor and analyze sales performance metrics to optimize profitability.
  • Oversee stock levels, pricing strategies, and purchasing decisions.
  • Ensure compliance with company policies and procedures.
  • Handle customer inquiries and resolve any issues in a timely manner.

Requirements:

  • Minimum 2 years of management experience required.
  • Must be available to work full-time (30-40 hours per week).
  • Must have stamina to stand approximately 8 hours per day.
  • Must have reliable transportation.
  • Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
  • Ability to handle and resolve guest service issues.
  • Ability to handle and resolve team member issues.
  • Skills to use a computer and various software packages.
  • Ability to handle stress and high-volume operations.

Salary: Starting at $17.00 per hour. Estimated annual salary: $35,360.



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