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Clinical Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Medical Unit Secretary to provide administrative support to our healthcare team at Edward M. Kennedy Community Health Center, Inc.
Key Responsibilities- Scheduling and Coordination: Schedule patient appointments using Electronic Practice Management systems, ensuring timely and efficient scheduling processes.
- Patient Communication: Provide patients with appointment reminders and copies of their treatment plans, promoting effective communication and patient engagement.
- Recall List Management: Utilize recall lists to schedule follow-up appointments for assigned providers, ensuring seamless care coordination.
- Front Desk Operations: Check out patients after their visits, generate patient plans, and maintain accurate records.
- Customer Service: Respond to incoming calls in a timely manner, resolving patient inquiries and concerns efficiently.
- Education: High School Diploma or equivalent.
- Experience: One to two years of experience in a similar administrative role, preferably in a healthcare setting.
- Language Skills: Bilingual in Spanish and English or English and Portuguese.
- COVID-19 and Flu Vaccination: All employees must be fully vaccinated for COVID-19 and Flu.
- Competitive Compensation: Competitive salaries and comprehensive benefits package.
- Health Insurance: Company pays 80% of health insurance premiums, including coverage for same-sex domestic partners and gender-affirming care.
- Time Off and Retirement: Competitive time off packages and 403b Retirement Plan with company match.
- Flexible Spending Accounts: Employee Assistance Program and Flexible Spending Accounts.
