Night Auditor and Breakfast Setup Specialist

Job Summary:

As a Night Auditor and Breakfast Setup Specialist at Marriott International, you will be responsible for completing end-of-day activities, including posting charges to accounts, running night audit backup, and rolling the date. You will also process all payment types, such as room charges, cash, checks, debit, or credit, and handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.

Key Responsibilities:

• Complete end-of-day activities, including posting charges to accounts and running night audit backup
• Process all payment types, including room charges, cash, checks, debit, or credit
• Handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
• Print contingency lists to have a record of all guests in case of emergency
• Sell a room/accommodation to guests without reservations based on availability
• Operate telephone switchboard station, process requests for wake-up calls, and advise guests of any messages
• Complete the Room Rate Variance Report
• Process all guest check-ins and assign room
• Activate or reissue room keys using electronic key machine
• Count bank at end of shift and secure bank
• Balance and drop receipts according to Accounting specifications
• Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use
• Report accidents, injuries, and unsafe work conditions to manager

Requirements:

• Follow all company policies and procedures
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests' service needs
• Assist individuals with disabilities
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Support team to reach common goals
• Comply with quality assurance expectations and standards

Preferred Qualifications:

• High school diploma or equivalent
• Less than 1-year related work experience
• No supervisory experience
• None

About Marriott International:

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.

We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.