IT Operations Excellence Manager
4 weeks ago
We are looking for a highly experienced professional with a strong background in IT operations and configuration management. A minimum of 6+ years' experience in this field is required, and a Bachelor's degree in computer science or a related field is also necessary. An ITIL certification is preferred but not required.
The estimated salary for this position is $90,000 - $125,000 per year, based on experience and location.
About Our Company: TalTeam is a leading provider of IT services, dedicated to delivering innovative solutions that meet the needs of our clients. We pride ourselves on our commitment to excellence, diversity, and inclusion.
Key Responsibilities:
- Develop and implement best practices, processes, and standards for configuration management.
- Ensure the overall quality and governance of our configuration management process.
- Collaborate with IT leadership and stakeholders to identify areas for improvement and develop solutions.
Requirements:
- 6+ years' experience in Configuration Management in an IT operations environment.
- Bachelor's degree in computer science or a related field.
- Strong understanding of CMDB structure, MID servers, and the ServiceNow platform.
- Excellent communication and problem-solving skills.
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