IT Operations Manager

3 weeks ago


Dunkirk, New York, United States REDLattice Full time
Become an IT Operations Manager at REDLattice
We are seeking a highly skilled and motivated individual to join our team as an IT Operations Manager. In this role, you will be responsible for providing support for the implementation, troubleshooting, and maintenance of IT systems, as well as managing daily activities such as configuration and operation of IT systems.

The ideal candidate will have five years' experience as a System Administrator and hold an active TS/SCI w/ Polygraph clearance. A bachelor's degree in a technical discipline from an accredited college or university is also required.

We offer a competitive compensation and benefits package, including opportunities for professional growth and advancement in a dynamic team of experts dedicated to making a real impact in the world. The estimated salary for this role is $90,000 - $115,000 per year.

Key responsibilities include:
  • Providing Tier I (Help Desk) problem identification, diagnosis, and resolution of problems
  • Managing the daily activities of configuration and operation of IT systems
  • Providing assistance to users in accessing and using IT systems
  • Optimizing system operations and resource utilization, and performing system capacity analysis and planning

About REDLattice
REDLattice is a cutting-edge company that provides innovative technology solutions at the intersection of cybersecurity and national security. We are driven by impactful and innovative projects that contribute directly to safeguarding our country's critical infrastructure. With a strong focus on collaboration and continuous learning, we strive to create a work environment that respects and celebrates differences.
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