Bilingual Office Clerk

3 weeks ago


Monroe, North Carolina, United States Kimbrell's Furniture Full time
About the Role

We are seeking a highly skilled and bilingual individual to join our team as a Credit Clerk at Kimbrell's Furniture. As a Credit Clerk, you will be responsible for communicating directly with customers, resolving debts, and collecting payments in a professional and courteous manner.

Key Responsibilities
  • Interact with customers to collect payments and resolve any issues that may arise.
  • Manage cash transactions accurately and responsibly.
  • Monitor accounts to identify outstanding debts and follow set strategies for collection procedures.
  • Verify customers' personal and credit information to ensure accurate records.
  • Retain customer loyalty while initiating processes for the collection of payments.
Requirements
  • Proven experience in a similar role or industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team setting and manage stressful situations.
  • Knowledge of billing procedures and collection techniques.
  • Working knowledge of MS Office and databases.
What We Offer

We offer a competitive hourly rate of $16.00 and a supportive work environment. As an equal opportunity employer, we welcome applicants from diverse backgrounds and are committed to providing a fair and inclusive workplace.

Kimbrell's Furniture is a leading furniture retailer with over 50 stores across the Carolinas. We take pride in providing exceptional customer service and quality merchandise, and we are committed to serving our customers and communities to the best of our abilities.



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