Dental Office Coordinator

1 week ago


Tucson Arizona, United States Southern Arizona Periodontics, PLC - Knight Drive Full time

About the Role:

Southern Arizona Periodontics, PLC - Knight Drive is seeking a highly skilled and organized Dental Front Office Assistant to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Key Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our practice
  • Manage front office duties, including answering patient inquiries, communicating with insurance companies, and processing patient payments
  • Utilize dental software to schedule appointments, manage patient records, and process insurance claims
  • Schedule and confirm appointments for multiple providers, ensuring seamless communication and coordination
  • File patient insurance claims, verify benefits, and explain coverage to patients
  • Post insurance and patient payments, and process accounts receivable
  • Review treatment plan fees and payment options with patients, ensuring clear understanding and satisfaction
  • Partner with our dental team to implement practice systems, optimizing office potential and patient care

What We Offer:

  • Competitive benefits package, including health insurance and retirement savings plans
  • Front-loaded education and training, providing opportunities for growth and development
  • Secure company with 20+ years of industry experience, offering a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

Requirements:

  • Experience working in a fast-paced, customer-centric environment
  • Excellent communication and organizational skills
  • Ability to maintain confidentiality and handle sensitive patient information
  • Preferred experience in a dental or medical setting, with knowledge of insurance billing and accounts receivable
  • Dentrix or other dental software experience

Physical Requirements:

  • Ability to perform essential duties with or without reasonable accommodation
  • Prolonged periods of sitting and working on a computer
  • Ability to lift up to 15 pounds
  • Availability to attend virtual training sessions

About Us:

Southern Arizona Periodontics, PLC - Knight Drive is a unique and dynamic dental practice, committed to delivering exceptional patient care and experiences. We are part of a larger network of dental practices, supported by Heartland Dental, a leading Dental Support Organization.



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