Dental Office Coordinator
1 week ago
About the Role:
Southern Arizona Periodontics, PLC - Knight Drive is seeking a highly skilled and organized Dental Front Office Assistant to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and administrative support to our dental team.
Key Responsibilities:
- Greet and welcome patients, creating a positive first impression of our practice
- Manage front office duties, including answering patient inquiries, communicating with insurance companies, and processing patient payments
- Utilize dental software to schedule appointments, manage patient records, and process insurance claims
- Schedule and confirm appointments for multiple providers, ensuring seamless communication and coordination
- File patient insurance claims, verify benefits, and explain coverage to patients
- Post insurance and patient payments, and process accounts receivable
- Review treatment plan fees and payment options with patients, ensuring clear understanding and satisfaction
- Partner with our dental team to implement practice systems, optimizing office potential and patient care
What We Offer:
- Competitive benefits package, including health insurance and retirement savings plans
- Front-loaded education and training, providing opportunities for growth and development
- Secure company with 20+ years of industry experience, offering a stable career with unlimited growth potential
- Access to on-demand Daily Pay
Requirements:
- Experience working in a fast-paced, customer-centric environment
- Excellent communication and organizational skills
- Ability to maintain confidentiality and handle sensitive patient information
- Preferred experience in a dental or medical setting, with knowledge of insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements:
- Ability to perform essential duties with or without reasonable accommodation
- Prolonged periods of sitting and working on a computer
- Ability to lift up to 15 pounds
- Availability to attend virtual training sessions
About Us:
Southern Arizona Periodontics, PLC - Knight Drive is a unique and dynamic dental practice, committed to delivering exceptional patient care and experiences. We are part of a larger network of dental practices, supported by Heartland Dental, a leading Dental Support Organization.
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