Distribution Operations Coordinator

2 weeks ago


Peabody, Massachusetts, United States Expeditors Full time
Job Title: Distribution Customer Service Representative

Join Expeditors, a global logistics company, as a Distribution Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing customer orders, and ensuring accurate and timely data entry.

Key Responsibilities:
  • Process and input customer orders and distribution accounts
  • Provide daily operational reports and run stock reports to check for product availability
  • Generate related paperwork and necessary information for customer work orders
  • Perform accurate and timely data entry for receiving, order allocation, shipping, and inventory management
  • Coordinate special shipping requests and trace orders as required
  • Ensure accurate and timely client and vendor billing
  • Maintain damage records and backorder logs
  • Handle returned merchandise and ensure proper credit is given to the customer
Requirements:
  • 2 years related experience and/or training
  • Previous experience in inventory control and/or distribution operations
  • Effective interpersonal skills and strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
What We Offer:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus


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