Reservations and Front Desk Associate

2 weeks ago


Pittsburgh, Pennsylvania, United States HYATT Hotels Full time

About This Opportunity: As a Reservations and Front Desk Associate, you will play a critical role in ensuring that our guests have an unforgettable experience at Hyatt Hotels. Your responsibilities will include greeting and registering guests, handling room assignments, and coordinating with other departments to deliver exceptional service.

Main Duties:

  1. Respond to guest inquiries and resolve any issues promptly and professionally
  2. Handle room assignments and modifications as necessary
  3. Coordinate with other departments to ensure seamless delivery of services
  4. Maintain accurate records and reports as required

Requirements:

  • High school diploma or equivalent required; degree in Hospitality or related field preferred
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment


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