Collision Center Ambassador

6 days ago


Lexington, South Carolina, United States Caliber Collision Centers Full time
Job Summary:
We are looking for a highly motivated and experienced Collision Center Ambassador to join our team at Caliber Collision Centers. As a key member of our service center, you will be responsible for providing exceptional customer service and support to internal and external customers.

About the Role:
- Estimated Annual Salary: $48,000-$58,000
- The successful candidate will be responsible for providing exceptional customer service and support to internal and external customers, coordinating Rental Car/Tow companies, and maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes

Key Responsibilities:
- Greet and welcome customers, respond to inquiries, and resolve issues in a timely and professional manner
- Collaborate with colleagues to ensure seamless delivery of services and products
- Continuously improve processes and procedures to increase efficiency and productivity

Benefits:
- Industry Comparable Pay - up to $25 per hour
- Paid Vacation & Holidays - accrue 2 weeks per year
- Career growth opportunities - we promote from within
- A career for life - gain hands-on experience within a production shop

About Us:
Caliber Collision Centers has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts, and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care.

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