Floorcovering Operations Coordinator

2 weeks ago


Milpitas, California, United States The Sherwin-Williams Company Full time

Position Overview:
This role is essential in enhancing sales initiatives at a Sherwin-Williams floorcovering outlet and orchestrates all facets of floorcovering installation through independent contractors to cater to wholesale floorcovering clientele.

Key Responsibilities:
- Support the sales initiatives at a Sherwin-Williams floorcovering outlet, focusing on wholesale customers.
- Assist the Branch Manager in sourcing floorcovering installers.
- Develop installation timelines and communicate assignments effectively.
- Conduct on-site evaluations of installations to guarantee customer satisfaction.
- Review both new and existing floorcovering installer accounts, including liaising with external sources for information.
- Ensure all installer transactions are processed accurately through the store's computer system and maintain proper records.
- Identify training needs for floorcovering installation and facilitate training as necessary.

Minimum Qualifications:
- Must be at least eighteen (18) years of age.
- Must be legally authorized to work in the country of employment without requiring sponsorship for employment work visa status now or in the future.
- Must possess a valid, unrestricted Driver's License.
- Must be capable, with or without reasonable accommodation, of retrieving materials from shelves and floor stacks and lifting and carrying up to 50 lbs. frequently and up to 70 lbs. occasionally.

Work Schedule:
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:
- High School diploma or GED is preferred.
- At least one (1) year of experience in a delivery, retail, or customer service role.
- Previous experience in selling floorcovering and/or related products.
- Familiarity with operating floorcovering cutting equipment.
- Experience in floorcovering installation.
- Carpet and Vinyl Installation Certification from the Carpet and Rug Institute is advantageous.
- Proficiency in reading, writing, comprehending, and communicating in more than one language is a plus.
- Ability to communicate in Spanish is beneficial.



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